Planning a successful launch – lessons for IT Leaders from Disney+ If IT leaders have not built up their own in-depth business understanding, they will have a difficult time navigating this landscape. Making the right decision as an IT leader relies on an individual’s in-depth understanding of the business and its landscape, rather than just on traditional experience, hands-on skill, or even academic knowledge.ĭue to the growing digital marketplace, it’s becoming harder than ever for IT leaders to optimize updated product roadmaps, operation process, resource allocation, budget controlling, service tradeoff, new technology adoption, and legacy system retirement plans. Today, management or IT leadership roles are in the fastest and most dynamic iteration period they’ve ever experienced, and this is mostly contributed to (and led by) the IT industry. However, the more chaos that exists, the harder it will be for businesses to make right decisions. Leadership, by definition, is about making the right choices among chaos and unstructured information. Peter Drucker once said, “Management is doing things right leadership is doing the right things.” The importance of this skill is not controversial, but it is also not uncommon for IT leaders to struggle in conquering, applying and adopting this skill into their leadership style/practices, especially in a technology-dominated IT leadership role. This understanding is the foundation for IT leadership. It’s key as an IT decision maker to have an in-depth understanding of the business your team serves: from competition landscape, to customer behavior shifting, to global supply chain evolution, to industry revolutionary business model shifts. The business landscape is dynamically changing in today’s digital world, with new technology innovations, global incidents and geopolitical events. Over the years, I’ve learned that the most important IT leadership skill is to have an in-depth understanding of the business and its landscape. Select the same service within PagerDuty and add multiple webhooks to it.The key to IT leadership is communication. How do I setup a single PagerDuty service to post to multiple Moxtra binders? Simply repeat the steps for the PagerDuty configuration, only select a different PagerDuty service. This is easy to do with the current integration. When an incident occurs in PagerDuty, you will be notified in your Moxtra binder.įAQ How do I setup Moxtra to work with multiple PagerDuty services? Congratulations! You have now integrated Moxtra with your PagerDuty account.Choose the Generic Webhook type, enter a name for your extension and paste the URL that you copied in step 3 above into the URL field.On the service’s Integrations tab, click the Add an extension to this service link.You can also choose to create a new service and then continue with integrating Moxtra. If you already have an existing service that you want to integrate with Moxtra, navigate to the Services tab and select Service Directory from the dropdown menu.Copy this URL so that you can use it later in this guide. You will be given a Webhook URL to use within PagerDuty.Provide a Description if you want one, and click the Create Integration button when you are done. Choose whether you want the notifications to be posted as a Chat, Page or a Todo. Choose the Moxtra binder you want PagerDuty notifications to be posted in, or create a new one.Search for PagerDuty and click on the Add button next to it. Click the Integrations menu on the left navigation.The Moxtra app, available on iOS, Android and the web, is an all-in-one collaboration workspace that provides conversations, content and meetings on demand.īy combining PagerDuty’s capabilities with Moxtra, you can keep anyone notified about the status of your critical systems. If you have any trouble completing the integration please contact us. Moxtra delivers an embeddable, multilayered cloud collaboration service that lets people work the way they want to – on the go or at their desks, in realtime or any time.
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